Functions & Events
Event Enquiry
Where business meets exceptional dining. Preload credit, book with priority, and let your team and your clients dine across the group with nothing to settle on the day.
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Honest routing
Real rooms
Event enquiry
Tell us about your event
Thanks, we have received your enquiry
If this is about a booking modification, table bookings can be made and changed directly on OpenTable with the venue you booked.
For anything urgent, please give us a call on 1300 353 636.
We respond to enquiries within two business days.
Prefer to talk
Call the group line
Function enquiries close on the phone more often than by email, so if it is easier to talk it through, call 1300 353 636 and we will put you through to the right coordinator.
Email works too: info@elementsgroup.com.au.
Before you send
Three things that speed this up
- A real guest number, even a rough one. It decides the room.
- Whether the date can move. Flexible dates get better rooms and better rates.
- Whether you need the space to yourselves, or whether a table in the restaurant would do.
Before you book
Booking terms and conditions
Reservations and seating
- We do not allocate or designate specific tables prior to arrival.
- Seating requests are noted but cannot be guaranteed.
- Bookings are held for a maximum of 1.5 hours for groups of up to 7 guests, and 2 hours for groups of 8 and above.
- Tables may be released if guests do not arrive within a reasonable period.
Group bookings
- Bookings of 10 guests and above generally require a group dining set menu.
- Alternative dining arrangements may be considered at the discretion of management.
- Guest numbers may be increased or decreased up to 48 hours before the reservation.
- Reductions within 48 hours may still be charged on the confirmed numbers.
Pre-orders, wagyu and dietary requirements
- Selected menu items may be available for pre-order, and pre-orders require a deposit or prepayment.
- Final quantities must be confirmed at least 48 hours before the reservation.
- Premium wagyu may require prepayment, and changes within 48 hours may result in forfeiture of deposits.
- Allergies and dietary requirements must be advised before visiting. An allergen free environment cannot be guaranteed.
Cakeage
- Guests are welcome to bring their own cake.
- $4 per person applies for groups of up to 15 guests.
- $60 per cake applies for groups of 16 guests and above.
Deposits, payment and cancellations
- Deposits and prepayments are deducted from the final bill.
- Bookings of 6 guests and above may require credit card authorisation.
- Private dining and venue hire require credit card authorisation and a deposit.
- Cancellation fees may apply within 48 hours, and no-shows may incur charges.
- Split bills may not be available for large groups.
Public holidays and special event days
- A 15% public holiday surcharge applies.
- Credit card authorisation is required on selected dates.
- Public holidays: New Year’s Day, Australia Day, Good Friday, the Easter weekend, Anzac Day, King’s Birthday, Labour Day, Christmas Day and Boxing Day.
- Special event days: Valentine’s Day, Mother’s Day, Father’s Day and Melbourne Cup.
Promotions and ticketed events
- Promotions are generally limited to bookings of up to 6 guests and cannot be combined.
- Promotions are not valid on public holidays or special event days.
- Ticket purchases are generally non-refundable and cannot be transferred unless approved.
- Failure to attend a ticketed event is treated as a no-show.
Venue conduct, damage and force majeure
- Management may refuse entry or service, and alcohol service is subject to RSA legislation.
- The booking holder accepts responsibility for damage caused by themselves or their guests.
- The venue is not responsible for disruption caused by events beyond its reasonable control.
- Photography and videography may take place in the venue and may be used for promotion. Tell management if you would rather not appear.
