Functions & Events
Function and Event FAQs
The questions the coordinators answer most, written out properly so you do not have to ask them.
FAQs
Booking and deposits
How far ahead should we book?
Six to eight weeks for most events, three to six months for a wedding, and by August for a December work party. Fridays in December go first and Saturdays at Walsh Bay go early all year.
What deposit do you take?
A deposit holds the date and comes off the final bill. The amount depends on the space and the size and is stated in your proposal rather than buried in terms.
When are final numbers due?
It is agreed with the venue when you book, and confirmed before the day. That number is what the kitchen buys against and what the final invoice is based on.
Can we hold a date while we decide?
Yes, usually for seven days without a deposit. If another enquiry comes in for the same date we will call you before releasing it.
What is the cancellation policy?
It scales with how close to the date you are and it is set out in writing before you pay anything. Deposits are generally non-refundable inside 30 days.
Before you book
Booking terms and conditions
1 · Reservation Commitment
- At Elements Dining Group, we value genuine reservations. When you reserve a table with us, we hold that table for you and look forward to welcoming you.
- If your plans change, we ask that you give us sufficient notice so the table can be made available to another guest.
- A credit card authorisation may be required to secure a booking.
2 · Table Allocation
- Specific tables are not allocated or guaranteed prior to arrival.
- Tables are allocated on the day according to availability, operational requirements and, where relevant, weather conditions.
3 · Seating Time
- Reservations are allocated a seating time of up to 1.5 hours for groups of up to 7 guests and up to 2 hours for groups of 8 guests or more.
- These seating times are strictly maintained on Fridays, Saturdays and Special Event Days and remain subject to availability on other days.
4 · Group Dining & Set Menus
- Bookings of 10 guests or more require one of our Group Dining Set Menu options.
- Alternative dining arrangements for larger groups may be considered upon request, subject to management approval, availability and any applicable additional charges.
5 · Deposits, Pre-Orders & Premium Wagyu
- For Set Menus or pre-orders, a minimum deposit of $300 may be required for bookings of 6 to 7 guests and a minimum deposit of $500 may be required for bookings of 8 guests or more.
- Different payment terms may apply to pre-orders, Set Menus, Premium Wagyu and other special arrangements. These may require a deposit, minimum deposit or prepayment.
- Where applicable, the specific payment, cancellation and forfeiture terms will be disclosed before you confirm the relevant order or arrangement.
6 · Cancellations, No-Shows & Changes in Guest Numbers
- For standard reservations, cancellations or changes to guest numbers made more than 48 hours before the reservation time incur no charge.
- We understand that unexpected circumstances can arise, including illness. However, once a reservation enters the 48-hour period, the table and associated capacity have been committed to your booking and may be difficult to reallocate.
- Accordingly, cancellations within 48 hours of the reservation time, non-attendance, or reductions in guest numbers will incur a $50 fee per affected guest, regardless of the reason for the change, including illness or other unforeseen circumstances.
- Where a Set Menu has been selected and confirmed, a cancellation within 48 hours, a no-show, or a reduction in guest numbers within 48 hours will incur a charge equivalent to the full Set Menu price for each affected guest.
- For group bookings of 6 guests or more, payments or deposits subject to the applicable booking terms may be non-refundable where the booking is cancelled within 48 hours.
7 · Arrival & Table Readiness
- We make every effort to have your table ready at your reservation time. Occasionally, a short delay may occur while we complete the previous dining experience. We appreciate your understanding and will seat you as soon as possible.
8 · Public Holidays & Weekend Surcharge
- A 15% surcharge applies on all public holidays.
- A 3% surcharge applies on Saturdays and Sundays.
8.1 · Public Holidays
- Australia Day
- Good Friday
- Easter Weekend
- Anzac Day
- King’s Birthday
- Labour Day
- Christmas Day
- Boxing Day
- New Year’s Day
8.2 · Special Event Days
- Valentine’s Day
- Mother’s Day
- Father’s Day
- Melbourne Cup
9 · Deals, Specials & Promotional Offers
- Unless otherwise stated, deals, specials and promotional offers are limited to bookings of up to 6 guests and are not available on public holidays or special event days. See sections 8.1 and 8.2.
- Offers cannot be combined with any other promotion or voucher.
9.1 · Using A Voucher
- Show your voucher to your waiter on arrival, before ordering.
- A voucher presented after ordering cannot be applied, and no refund or bill adjustment will be made.
- Vouchers are valid for dine-in only.
- A voucher does not reserve a table. Please book separately.
9.2 · Voucher Value
- Each voucher can be used once, and its full value must be used in a single visit.
- The voucher value is deducted from the total bill.
- No change, refund or credit is given for any unused value.
- One voucher covers the whole table. Everyone dining together can enjoy the same deal on the same day.
9.3 · All You Can Eat Deals
- Every guest at the table must take part in the same All You Can Eat deal.
- One voucher covers the whole table for the deal.
10 · Dietary Requirements & Allergies
- Guests must advise allergies and dietary requirements before visiting.
- An allergen-free environment cannot be guaranteed.
- The venue accepts no responsibility where requirements were not disclosed beforehand.
11 · Cakeage
- Guests are welcome to bring their own cake.
- $4 per person applies for groups up to 15 guests.
- $60 per cake applies for groups of 16 guests and above.
12 · Billing
- Deposits and prepayments will be deducted from the final bill.
- Split bills may not be available for large groups.
13 · Ticketed Events
- Ticket purchases are generally non-refundable.
- Tickets cannot be cancelled or transferred unless approved.
- Failure to attend is treated as a no-show.
- Event details may change without notice.
14 · Photography & Marketing
- Photography and videography may occur within the venue.
- Images and footage may be used for promotional purposes.
- Guests may advise management if they do not wish to appear.
15 · Responsible Service & Venue Conduct
- Management may refuse entry or service.
- Alcohol service is subject to RSA legislation.
- Guests may be asked to leave if behaviour impacts others.
16 · Damage To Venue Property
- The booking holder accepts responsibility for damage caused by themselves or guests.
- Repair or replacement costs may be charged.
17 · Force Majeure
- The venue is not responsible for disruptions caused by events beyond reasonable control.
18 · Management Rights
- Management may amend menus, pricing and policies without notice.
- Management may decline, modify or cancel bookings when necessary.
19 · Acceptance of Terms
- By completing a reservation, pre-order, Set Menu selection or other booking arrangement, you acknowledge and accept the terms applicable to that reservation or purchase, including any specific terms disclosed during the booking process.
- To cancel or amend your reservation, please use the link in your booking confirmation or contact our Reservations Team on 1300 ELEMENTS.
FAQs
Spaces and capacity
How is a function priced?
On the space, the date and the number of guests, and the reservations team confirms what applies before a date is held.
What happens if we do not reach the minimum spend?
The difference is charged as a room fee. In practice it rarely happens, because the coordinator sizes the room to your numbers rather than upselling you into a bigger one.
Can we see the space before confirming?
Yes, and you should. Site visits run around service, usually mid morning or mid afternoon, and the coordinator who shows you the room is the one who runs the night.
Which spaces have outdoor access?
The Garden Room at Belmore is the private room at the back of the brasserie. Every venue also has outdoor seating, including the foreshore at Pyrmont and the courtyard in Darlinghurst.
Are the spaces accessible?
Every venue has step-free access to at least one function space and an accessible bathroom. Darlinghurst has one shallow step at the entry with a portable ramp on request. Ask the coordinator about your specific space.
Before you book
Booking terms and conditions
1 · Reservation Commitment
- At Elements Dining Group, we value genuine reservations. When you reserve a table with us, we hold that table for you and look forward to welcoming you.
- If your plans change, we ask that you give us sufficient notice so the table can be made available to another guest.
- A credit card authorisation may be required to secure a booking.
2 · Table Allocation
- Specific tables are not allocated or guaranteed prior to arrival.
- Tables are allocated on the day according to availability, operational requirements and, where relevant, weather conditions.
3 · Seating Time
- Reservations are allocated a seating time of up to 1.5 hours for groups of up to 7 guests and up to 2 hours for groups of 8 guests or more.
- These seating times are strictly maintained on Fridays, Saturdays and Special Event Days and remain subject to availability on other days.
4 · Group Dining & Set Menus
- Bookings of 10 guests or more require one of our Group Dining Set Menu options.
- Alternative dining arrangements for larger groups may be considered upon request, subject to management approval, availability and any applicable additional charges.
5 · Deposits, Pre-Orders & Premium Wagyu
- For Set Menus or pre-orders, a minimum deposit of $300 may be required for bookings of 6 to 7 guests and a minimum deposit of $500 may be required for bookings of 8 guests or more.
- Different payment terms may apply to pre-orders, Set Menus, Premium Wagyu and other special arrangements. These may require a deposit, minimum deposit or prepayment.
- Where applicable, the specific payment, cancellation and forfeiture terms will be disclosed before you confirm the relevant order or arrangement.
6 · Cancellations, No-Shows & Changes in Guest Numbers
- For standard reservations, cancellations or changes to guest numbers made more than 48 hours before the reservation time incur no charge.
- We understand that unexpected circumstances can arise, including illness. However, once a reservation enters the 48-hour period, the table and associated capacity have been committed to your booking and may be difficult to reallocate.
- Accordingly, cancellations within 48 hours of the reservation time, non-attendance, or reductions in guest numbers will incur a $50 fee per affected guest, regardless of the reason for the change, including illness or other unforeseen circumstances.
- Where a Set Menu has been selected and confirmed, a cancellation within 48 hours, a no-show, or a reduction in guest numbers within 48 hours will incur a charge equivalent to the full Set Menu price for each affected guest.
- For group bookings of 6 guests or more, payments or deposits subject to the applicable booking terms may be non-refundable where the booking is cancelled within 48 hours.
7 · Arrival & Table Readiness
- We make every effort to have your table ready at your reservation time. Occasionally, a short delay may occur while we complete the previous dining experience. We appreciate your understanding and will seat you as soon as possible.
8 · Public Holidays & Weekend Surcharge
- A 15% surcharge applies on all public holidays.
- A 3% surcharge applies on Saturdays and Sundays.
8.1 · Public Holidays
- Australia Day
- Good Friday
- Easter Weekend
- Anzac Day
- King’s Birthday
- Labour Day
- Christmas Day
- Boxing Day
- New Year’s Day
8.2 · Special Event Days
- Valentine’s Day
- Mother’s Day
- Father’s Day
- Melbourne Cup
9 · Deals, Specials & Promotional Offers
- Unless otherwise stated, deals, specials and promotional offers are limited to bookings of up to 6 guests and are not available on public holidays or special event days. See sections 8.1 and 8.2.
- Offers cannot be combined with any other promotion or voucher.
9.1 · Using A Voucher
- Show your voucher to your waiter on arrival, before ordering.
- A voucher presented after ordering cannot be applied, and no refund or bill adjustment will be made.
- Vouchers are valid for dine-in only.
- A voucher does not reserve a table. Please book separately.
9.2 · Voucher Value
- Each voucher can be used once, and its full value must be used in a single visit.
- The voucher value is deducted from the total bill.
- No change, refund or credit is given for any unused value.
- One voucher covers the whole table. Everyone dining together can enjoy the same deal on the same day.
9.3 · All You Can Eat Deals
- Every guest at the table must take part in the same All You Can Eat deal.
- One voucher covers the whole table for the deal.
10 · Dietary Requirements & Allergies
- Guests must advise allergies and dietary requirements before visiting.
- An allergen-free environment cannot be guaranteed.
- The venue accepts no responsibility where requirements were not disclosed beforehand.
11 · Cakeage
- Guests are welcome to bring their own cake.
- $4 per person applies for groups up to 15 guests.
- $60 per cake applies for groups of 16 guests and above.
12 · Billing
- Deposits and prepayments will be deducted from the final bill.
- Split bills may not be available for large groups.
13 · Ticketed Events
- Ticket purchases are generally non-refundable.
- Tickets cannot be cancelled or transferred unless approved.
- Failure to attend is treated as a no-show.
- Event details may change without notice.
14 · Photography & Marketing
- Photography and videography may occur within the venue.
- Images and footage may be used for promotional purposes.
- Guests may advise management if they do not wish to appear.
15 · Responsible Service & Venue Conduct
- Management may refuse entry or service.
- Alcohol service is subject to RSA legislation.
- Guests may be asked to leave if behaviour impacts others.
16 · Damage To Venue Property
- The booking holder accepts responsibility for damage caused by themselves or guests.
- Repair or replacement costs may be charged.
17 · Force Majeure
- The venue is not responsible for disruptions caused by events beyond reasonable control.
18 · Management Rights
- Management may amend menus, pricing and policies without notice.
- Management may decline, modify or cancel bookings when necessary.
19 · Acceptance of Terms
- By completing a reservation, pre-order, Set Menu selection or other booking arrangement, you acknowledge and accept the terms applicable to that reservation or purchase, including any specific terms disclosed during the booking process.
- To cancel or amend your reservation, please use the link in your booking confirmation or contact our Reservations Team on 1300 ELEMENTS.
FAQs
Food and drink
Do we have to have a set menu?
Yes for any function in a private space. For a table of ten and over, our reservations team will contact you to discuss the set menu, and in some circumstances a la carte can be arranged for a service charge at their discretion. It is how the kitchen sends a room of plates at once.
How do we choose the menu?
With the coordinator, once the date is confirmed. You pick a set menu or a canape package, and the courses are set from there around the dietaries in the room.
How do you handle allergies?
Tell us at enquiry stage. Serious allergies are handled by the head chef directly and the affected guest gets a plated alternative rather than a modified dish.
Is there a cakeage fee?
Yes. Cakeage is $4 per person for a group of up to 15, or $60 per cake for 16 and over. Cake service covers plates, cutlery, candles and cutting at every venue.
Can we bring our own wine?
Corkage is available at some venues by arrangement and is not offered on package events. Ask the coordinator for your venue and date.
Before you book
Booking terms and conditions
1 · Reservation Commitment
- At Elements Dining Group, we value genuine reservations. When you reserve a table with us, we hold that table for you and look forward to welcoming you.
- If your plans change, we ask that you give us sufficient notice so the table can be made available to another guest.
- A credit card authorisation may be required to secure a booking.
2 · Table Allocation
- Specific tables are not allocated or guaranteed prior to arrival.
- Tables are allocated on the day according to availability, operational requirements and, where relevant, weather conditions.
3 · Seating Time
- Reservations are allocated a seating time of up to 1.5 hours for groups of up to 7 guests and up to 2 hours for groups of 8 guests or more.
- These seating times are strictly maintained on Fridays, Saturdays and Special Event Days and remain subject to availability on other days.
4 · Group Dining & Set Menus
- Bookings of 10 guests or more require one of our Group Dining Set Menu options.
- Alternative dining arrangements for larger groups may be considered upon request, subject to management approval, availability and any applicable additional charges.
5 · Deposits, Pre-Orders & Premium Wagyu
- For Set Menus or pre-orders, a minimum deposit of $300 may be required for bookings of 6 to 7 guests and a minimum deposit of $500 may be required for bookings of 8 guests or more.
- Different payment terms may apply to pre-orders, Set Menus, Premium Wagyu and other special arrangements. These may require a deposit, minimum deposit or prepayment.
- Where applicable, the specific payment, cancellation and forfeiture terms will be disclosed before you confirm the relevant order or arrangement.
6 · Cancellations, No-Shows & Changes in Guest Numbers
- For standard reservations, cancellations or changes to guest numbers made more than 48 hours before the reservation time incur no charge.
- We understand that unexpected circumstances can arise, including illness. However, once a reservation enters the 48-hour period, the table and associated capacity have been committed to your booking and may be difficult to reallocate.
- Accordingly, cancellations within 48 hours of the reservation time, non-attendance, or reductions in guest numbers will incur a $50 fee per affected guest, regardless of the reason for the change, including illness or other unforeseen circumstances.
- Where a Set Menu has been selected and confirmed, a cancellation within 48 hours, a no-show, or a reduction in guest numbers within 48 hours will incur a charge equivalent to the full Set Menu price for each affected guest.
- For group bookings of 6 guests or more, payments or deposits subject to the applicable booking terms may be non-refundable where the booking is cancelled within 48 hours.
7 · Arrival & Table Readiness
- We make every effort to have your table ready at your reservation time. Occasionally, a short delay may occur while we complete the previous dining experience. We appreciate your understanding and will seat you as soon as possible.
8 · Public Holidays & Weekend Surcharge
- A 15% surcharge applies on all public holidays.
- A 3% surcharge applies on Saturdays and Sundays.
8.1 · Public Holidays
- Australia Day
- Good Friday
- Easter Weekend
- Anzac Day
- King’s Birthday
- Labour Day
- Christmas Day
- Boxing Day
- New Year’s Day
8.2 · Special Event Days
- Valentine’s Day
- Mother’s Day
- Father’s Day
- Melbourne Cup
9 · Deals, Specials & Promotional Offers
- Unless otherwise stated, deals, specials and promotional offers are limited to bookings of up to 6 guests and are not available on public holidays or special event days. See sections 8.1 and 8.2.
- Offers cannot be combined with any other promotion or voucher.
9.1 · Using A Voucher
- Show your voucher to your waiter on arrival, before ordering.
- A voucher presented after ordering cannot be applied, and no refund or bill adjustment will be made.
- Vouchers are valid for dine-in only.
- A voucher does not reserve a table. Please book separately.
9.2 · Voucher Value
- Each voucher can be used once, and its full value must be used in a single visit.
- The voucher value is deducted from the total bill.
- No change, refund or credit is given for any unused value.
- One voucher covers the whole table. Everyone dining together can enjoy the same deal on the same day.
9.3 · All You Can Eat Deals
- Every guest at the table must take part in the same All You Can Eat deal.
- One voucher covers the whole table for the deal.
10 · Dietary Requirements & Allergies
- Guests must advise allergies and dietary requirements before visiting.
- An allergen-free environment cannot be guaranteed.
- The venue accepts no responsibility where requirements were not disclosed beforehand.
11 · Cakeage
- Guests are welcome to bring their own cake.
- $4 per person applies for groups up to 15 guests.
- $60 per cake applies for groups of 16 guests and above.
12 · Billing
- Deposits and prepayments will be deducted from the final bill.
- Split bills may not be available for large groups.
13 · Ticketed Events
- Ticket purchases are generally non-refundable.
- Tickets cannot be cancelled or transferred unless approved.
- Failure to attend is treated as a no-show.
- Event details may change without notice.
14 · Photography & Marketing
- Photography and videography may occur within the venue.
- Images and footage may be used for promotional purposes.
- Guests may advise management if they do not wish to appear.
15 · Responsible Service & Venue Conduct
- Management may refuse entry or service.
- Alcohol service is subject to RSA legislation.
- Guests may be asked to leave if behaviour impacts others.
16 · Damage To Venue Property
- The booking holder accepts responsibility for damage caused by themselves or guests.
- Repair or replacement costs may be charged.
17 · Force Majeure
- The venue is not responsible for disruptions caused by events beyond reasonable control.
18 · Management Rights
- Management may amend menus, pricing and policies without notice.
- Management may decline, modify or cancel bookings when necessary.
19 · Acceptance of Terms
- By completing a reservation, pre-order, Set Menu selection or other booking arrangement, you acknowledge and accept the terms applicable to that reservation or purchase, including any specific terms disclosed during the booking process.
- To cancel or amend your reservation, please use the link in your booking confirmation or contact our Reservations Team on 1300 ELEMENTS.
FAQs
On the night
Is there AV in the rooms?
Screens and microphones are included in the spaces marked AV in the comparison tables. A full rig, a technician or anything beyond a screen and a mic is quoted separately.
Can we play our own music?
Yes in the spaces with a speaker input, and a DJ is fine in the spaces with a dance floor. Volume and finish time are set by the venue licence.
Is there a noise curfew?
It varies by site and it is real. Outdoor areas in particular have conditions. The coordinator will give you the exact cut-off for your space and date before you confirm.
Are under 18s allowed?
Yes, and later in fully private spaces by arrangement. The cut-off is set by the venue and its licence, so check it with the coordinator when you book. Responsible service of alcohol applies throughout.
Who will be there on the night?
The coordinator you have been dealing with, or a named handover if they cannot be. You will not turn up to a room run by somebody who has never seen your run sheet.
Before you book
Booking terms and conditions
1 · Reservation Commitment
- At Elements Dining Group, we value genuine reservations. When you reserve a table with us, we hold that table for you and look forward to welcoming you.
- If your plans change, we ask that you give us sufficient notice so the table can be made available to another guest.
- A credit card authorisation may be required to secure a booking.
2 · Table Allocation
- Specific tables are not allocated or guaranteed prior to arrival.
- Tables are allocated on the day according to availability, operational requirements and, where relevant, weather conditions.
3 · Seating Time
- Reservations are allocated a seating time of up to 1.5 hours for groups of up to 7 guests and up to 2 hours for groups of 8 guests or more.
- These seating times are strictly maintained on Fridays, Saturdays and Special Event Days and remain subject to availability on other days.
4 · Group Dining & Set Menus
- Bookings of 10 guests or more require one of our Group Dining Set Menu options.
- Alternative dining arrangements for larger groups may be considered upon request, subject to management approval, availability and any applicable additional charges.
5 · Deposits, Pre-Orders & Premium Wagyu
- For Set Menus or pre-orders, a minimum deposit of $300 may be required for bookings of 6 to 7 guests and a minimum deposit of $500 may be required for bookings of 8 guests or more.
- Different payment terms may apply to pre-orders, Set Menus, Premium Wagyu and other special arrangements. These may require a deposit, minimum deposit or prepayment.
- Where applicable, the specific payment, cancellation and forfeiture terms will be disclosed before you confirm the relevant order or arrangement.
6 · Cancellations, No-Shows & Changes in Guest Numbers
- For standard reservations, cancellations or changes to guest numbers made more than 48 hours before the reservation time incur no charge.
- We understand that unexpected circumstances can arise, including illness. However, once a reservation enters the 48-hour period, the table and associated capacity have been committed to your booking and may be difficult to reallocate.
- Accordingly, cancellations within 48 hours of the reservation time, non-attendance, or reductions in guest numbers will incur a $50 fee per affected guest, regardless of the reason for the change, including illness or other unforeseen circumstances.
- Where a Set Menu has been selected and confirmed, a cancellation within 48 hours, a no-show, or a reduction in guest numbers within 48 hours will incur a charge equivalent to the full Set Menu price for each affected guest.
- For group bookings of 6 guests or more, payments or deposits subject to the applicable booking terms may be non-refundable where the booking is cancelled within 48 hours.
7 · Arrival & Table Readiness
- We make every effort to have your table ready at your reservation time. Occasionally, a short delay may occur while we complete the previous dining experience. We appreciate your understanding and will seat you as soon as possible.
8 · Public Holidays & Weekend Surcharge
- A 15% surcharge applies on all public holidays.
- A 3% surcharge applies on Saturdays and Sundays.
8.1 · Public Holidays
- Australia Day
- Good Friday
- Easter Weekend
- Anzac Day
- King’s Birthday
- Labour Day
- Christmas Day
- Boxing Day
- New Year’s Day
8.2 · Special Event Days
- Valentine’s Day
- Mother’s Day
- Father’s Day
- Melbourne Cup
9 · Deals, Specials & Promotional Offers
- Unless otherwise stated, deals, specials and promotional offers are limited to bookings of up to 6 guests and are not available on public holidays or special event days. See sections 8.1 and 8.2.
- Offers cannot be combined with any other promotion or voucher.
9.1 · Using A Voucher
- Show your voucher to your waiter on arrival, before ordering.
- A voucher presented after ordering cannot be applied, and no refund or bill adjustment will be made.
- Vouchers are valid for dine-in only.
- A voucher does not reserve a table. Please book separately.
9.2 · Voucher Value
- Each voucher can be used once, and its full value must be used in a single visit.
- The voucher value is deducted from the total bill.
- No change, refund or credit is given for any unused value.
- One voucher covers the whole table. Everyone dining together can enjoy the same deal on the same day.
9.3 · All You Can Eat Deals
- Every guest at the table must take part in the same All You Can Eat deal.
- One voucher covers the whole table for the deal.
10 · Dietary Requirements & Allergies
- Guests must advise allergies and dietary requirements before visiting.
- An allergen-free environment cannot be guaranteed.
- The venue accepts no responsibility where requirements were not disclosed beforehand.
11 · Cakeage
- Guests are welcome to bring their own cake.
- $4 per person applies for groups up to 15 guests.
- $60 per cake applies for groups of 16 guests and above.
12 · Billing
- Deposits and prepayments will be deducted from the final bill.
- Split bills may not be available for large groups.
13 · Ticketed Events
- Ticket purchases are generally non-refundable.
- Tickets cannot be cancelled or transferred unless approved.
- Failure to attend is treated as a no-show.
- Event details may change without notice.
14 · Photography & Marketing
- Photography and videography may occur within the venue.
- Images and footage may be used for promotional purposes.
- Guests may advise management if they do not wish to appear.
15 · Responsible Service & Venue Conduct
- Management may refuse entry or service.
- Alcohol service is subject to RSA legislation.
- Guests may be asked to leave if behaviour impacts others.
16 · Damage To Venue Property
- The booking holder accepts responsibility for damage caused by themselves or guests.
- Repair or replacement costs may be charged.
17 · Force Majeure
- The venue is not responsible for disruptions caused by events beyond reasonable control.
18 · Management Rights
- Management may amend menus, pricing and policies without notice.
- Management may decline, modify or cancel bookings when necessary.
19 · Acceptance of Terms
- By completing a reservation, pre-order, Set Menu selection or other booking arrangement, you acknowledge and accept the terms applicable to that reservation or purchase, including any specific terms disclosed during the booking process.
- To cancel or amend your reservation, please use the link in your booking confirmation or contact our Reservations Team on 1300 ELEMENTS.
Ask us
Still have a question?
Thanks, we have received your enquiry
If this is about a booking modification, table bookings can be made and changed directly on OpenTable with the venue you booked.
For anything urgent, please give us a call on 1300 353 636.
We respond to enquiries within two business days.
